provide an exceptional and professional customer service experience including to perform to the best of Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
provide an exceptional and professional customer service experience including to perform to the best of Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding in a timely manner essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
customer service focused Express a keen interest in administration, contact centre and customer service Salary
positive Customer Experience in the provisioning of services.
& Marketing Duties
? General Customer Service Duties
Specific Duties Include:
? Build
in market research, new customer canvassing and service of existing customers
? Minimum of 2 years
experience in an internal sales, marketing or customer service-related position
? Previous experience in
ensuring optimal Customer service satisfaction by maintaining stable service and ensuring efficient communication Telecommunications industry
Handle customer inquiries and provide exceptional service through various channels (phone, email, chat, etc opportunities by promoting additional products, services, or upgrades to enhance customer satisfaction
confident in managing a team to deliver exceptional service to the international market…… Apply Now!
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addressing customers' questions about products and services. Provide accurate, valid and complete product retain customers who want to cancel products or services through inbound or outbound communication channels
addressing customers' questions about products and services. Provide accurate, valid and complete product retain customers who want to cancel products or services through inbound or outbound communication channels