requirements from clients and operators.
are always obtained on outstanding accounts to assist in meeting departmental targets • Escalate all
are always obtained on outstanding accounts to assist in meeting departmental targets • Escalate all
team-oriented environment, sharing knowledge and assisting colleagues as needed. Contribute to team goals
to manager or supervisor. Provide support and assistance to other management teams. Revise submission
to manager or supervisor. Provide support and assistance to other management teams. Revise submission
and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries and/or complaints
feedback communication processes
challenges with proposed solutions •Step in to assist the Operation on Weekends, if/when there are huge
challenges with proposed solutions •Step in to assist the Operation on Weekends, if/when there are huge