Technical background and previous experience in Sales Company / international context will be a plus Digital
Technical background and previous experience in Sales Company / international context will be a plus Digital
managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and
the Manager. Maintain clean and orderly checkout areas. Establish or identify prices of goods, services
the Manager. Maintain clean and orderly checkout areas. Establish or identify prices of goods, services
queries within 48 hours of receipt
customer queries within 48 hours of receipt Save the Sale – exchange, sub or voucher - Keep refunds to less
customer queries within 48 hours of receipt Save the Sale – exchange, sub or voucher - Keep refunds to less
queries and complaints across all communication and sales channels.
protection and confidentiality laws Key Result Areas/Competencies High proficiency in written and verbal protection and confidentiality laws Key Result Areas/Competencies High proficiency in written and verbal