security operations and procedures, incident investigations, drafting of security job descriptions, managing systems and be able to review footage when investigating incidences Be able to draft an incident report
security operations and procedures, incident investigations, drafting of security job descriptions, managing systems and be able to review footage when investigating incidences Be able to draft an incident report
complaints to ensure efficient and effective investigations. Identify complaint trends to evaluate the corrective measures as needed. Conduct comprehensive investigations into complaints, which may involve gathering Ensure timely closure of complaints. Communicate investigation outcomes to customer care. Review open and closed consent from customers for extending complaint investigation timelines, if required, and keep customers updated
complaints to ensure efficient and effective investigations. Identify complaint trends to evaluate the corrective measures as needed. Conduct comprehensive investigations into complaints, which may involve gathering Ensure timely closure of complaints. Communicate investigation outcomes to customer care. Review open and closed consent from customers for extending complaint investigation timelines, if required, and keep customers updated
prospective clients · Customer Support · Risk Investigating · Sales · Marketing · Data capturing · Achieving
technical qualifications (compulsory)
professional, resulting in compliments. Ensure client investigation deadlines are met and consultant keeps the client
Procedures to be followed •Responsible for CCTV Investigations •Ensuring that the Control Room is always on •Ongoing Training and Development with staff •CCTV Investigations, putting together pre-liminary reports with
Procedures to be followed •Responsible for CCTV Investigations •Ensuring that the Control Room is always on •Ongoing Training and Development with staff •CCTV Investigations, putting together pre-liminary reports with
vehicle technical qualifications (compulsory) Will investigate and resolve consumer complaints Handle incoming