developing and retaining the best people. We support the attainment of equal opportunity progress, and Collections . This position is based at Lancet Head Office- Richmond. Job Summary: This post holder is responsible well as great customer service skills. Provide support and offer information as needed to keep customers of payments are always obtained on outstanding accounts to assist in meeting departmental targets • Escalate Escalate all unresolved queries to back office, team leader/supervisor/manager for further investigation
developing and retaining the best people. We support the attainment of equal opportunity progress, and Collections . This position is based at Lancet Head Office- Richmond. Job Summary: This post holder is responsible well as great customer service skills. Provide support and offer information as needed to keep customers of payments are always obtained on outstanding accounts to assist in meeting departmental targets • Escalate Escalate all unresolved queries to back office, team leader/supervisor/manager for further investigation
To support the sales team by taking orders for processing, allocating and picking stock, invoicing and beyond control to a person with authority. To support the sales team by taking orders for processing Responsibilities: Billing Customer Service Sales Support Office Administration Requirements Key Performance Areas: Matric 3 years order management and/or sales administration Integrity Accuracy Service focus Decisiveness
always. Good understanding of Syspro and Microsoft Office Ability to work independently with minimum supervision proactive. Positive team player willing to work beyond office hours to help others to reduce workloads to achieve Material can be secured. An SLA is a pre-requisite in support of forward planning Build/Improve sustainable relationships mile with customer engagement Customer service Administration Answering calls and assisting customers with Sales support for account managers Processing of customer complaints Sales reports for account managers
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
International
sales team by providing top-notch support to our international customers. The ideal candidate
and issue resolution.
- Support the sales team with administrative tasks, including preparing quotes
processing orders,
and managing customer accounts.
- Coordinate with other departments to ensure
Proven experience in a customer service or sales support role.
- Excellent verbal and written communication
committed to delivering exceptional service. They support some of the world's most respected brands, enhancing understand business needs, and manage training and administrative tasks effectively. Role & Responsibilities: attendance, assess learning, and motivate team members; Support operations during the nesting period; Collaborate to improve training effectiveness; Perform administrative duties including attendance reporting and client troubleshooting skills; Proficiency in Microsoft Office/Google Workspace. Salary: Competitive, commensurate
the management of assigned customer accounts including supporting team members by interpreting customer performance and delivery. Supports in providing oversight for assigned customer accounts. Suggests mutually will be an advantage (preferably in Business Administration) 1-3 year experience in Customer Service roles/ will be a plus Digital mindset Proficient in MS Office, especially Excel and SAP-like softwares Customer
the management of assigned customer accounts including supporting team members by interpreting customer performance and delivery. Supports in providing oversight for assigned customer accounts. Suggests mutually will be an advantage (preferably in Business Administration) 1-3 year experience in Customer Service roles/ will be a plus Digital mindset Proficient in MS Office, especially Excel and SAP-like softwares Customer
reporting. Administrative Support: Assist the Customer Service Manager in daily administrative tasks including expenditures. Support the development and implementation of cost-saving initiatives. Operational Support: Coordinate assigned by the Customer Service Manager. Provide support in the development and execution of customer service management abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Analytical mindset
reporting. Administrative Support: Assist the Customer Service Manager in daily administrative tasks including expenditures. Support the development and implementation of cost-saving initiatives. Operational Support: Coordinate assigned by the Customer Service Manager. Provide support in the development and execution of customer service management abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Analytical mindset