To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and Monitor inbound and outbound calls and email responses Provide actionable data to internal support groups determine customer service levels Use quality monitoring data management systems Monitor customer queries/complaints procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage
administrative support at outreach initiatives.
Provide data inputs in the compilation of the reports:
already earned wages, is looking for Customer Support Agents.
The ideal candidate will be responsible
qualified candidate into the position of LAS Contact Centre Agent: Collections . This position is based at Lancet Summary: This post holder is responsible for handling calls from new and existing customers regarding a variety communication to clients, delivering high level of call centre service and telephone etiquette • Record all resolution on queries • Monitor own after call work time to ensure call answering service levels are always • Maintain confidentiality of patient's personal data and other information to protect the privacy and
Well established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating of existing Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries; complaints; reporting; assisting all Departments w
The Client Relations agent will support the implementation team to ensure project deliverables are achieved Salary is Negotiable The post Client Relations Agent appeared first on freerecruit.co.za .
Our client are recruiting for 20 Customer Service Agents. Requirements: Must be dynamic, confident, very Salary: Market related. The post Customer Service Agents appeared first on freerecruit.co.za .
Customer Service Agents in Pretoria As a Customer Service Agent for our, you’ll support clients with reimburse tuition fees. Your role Answer client calls Listen to clients’ needs and offer personalized to develop your skills The post Customer service Agents appeared first on freerecruit.co.za .
-Organized -Honesty The post Customer Relations Agent appeared first on freerecruit.co.za .
Careerbox Umhlanga is looking customer service agents with previous Airport Operations experience to reservations and interacting with guests, travel agents and internal departments. Book individual and group experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous experience