and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members and
candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 (training you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000 -
understanding of medical aid operations or insurance policy administration and operations. Matric. Responsibilities: training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
understanding of medical aid operations or insurance policy administration and operations. Matric. Responsibilities: training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
a high quality and efficient customer service operation that limits reputation damage and meets the needs requirements. Minimum Requirements: Must have a National Diploma or Degree Minimum of 2 years' experience experience managing a team within a Contact Centre – inbound or outbound. 2 Years Client Service Experience experience. Active performance management of operational teams. Builds relationships with key stakeholders
a high quality and efficient customer service operation that limits reputation damage and meets the needs requirements. Minimum Requirements: Must have a National Diploma or Degree Minimum of 2 years' experience experience managing a team within a Contact Centre – inbound or outbound. 2 Years Client Service Experience experience. Active performance management of operational teams. Builds relationships with key stakeholders
per week at 8-9 hours shifts per day
3. Operational hours:24/7; 365 days per week
- Rotational Mondays Sundays include & public holidays as operationally required. Working hours may be subject to change depending on client requirements.
- Specific operating hours may apply depending on the account allocated Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are subject
to travel to other sites and operations. REQUIREMENTS: Grade 12 National Senior Certificate, with mathematics valid driver's license Willing and able to travel nationally
you report to: You'll be based at our client operations division at our Port Elizabeth office. You'll health-related terminology is preferable • Previous call centre or customer service experience is preferable Your team's accomplishments • You have the ability to operate effectively under pressure • You are task and deadline