of details as per policy Performing ad-hoc administration functions Matric At least 2 years in call centre
continually in the loop. Provision of an efficient administration service through careful and timeous planning
Requirements: ● Tertiary Qualification Esssential – Administrative, HR or related ● 2 years experience in a similar
Customer liaison, Upselling, Invoicing, General administration and several other ad hoc duties as needed.
service focused. Possess a genuine interest in administration, contact center, and customer service. The
workflow and administrative processes and comply with internal SLAs.
when necessary. Informing customers about potential cost savings and warranty protections. Assisting customer Set expectations: Clearly communicate timelines, costs, and potential issues related to repairs. This helps
connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections
servicing, claims, new business and health benefits administration Personal Attributes and Skills Innovative/
servicing, claims, new business and health benefits administration Personal Attributes and Skills Innovative/