qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Customer Service Excellence Handling inbound and outbound customer calls professionally Provide accurate information follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
high-performance call center of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Customer Service Excellence Handling inbound and outbound customer calls professionally Provide accurate information follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
style="text-align:center">Vodacom Postpaid Call Centre Consultant
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
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Sandton, Johannesburg: INBOUND RESERVATION CONSULTANT Minimum Requirements: -Well presented and professional base) -Matric / Grade 12 -Minimum 5 years recent inbound reservations experience in the Travel Industry Sandton -To start as soon as possible Duties: -Full inbound reservations duties in a dynamic Domestic Management Travel Industry. The post Sandton, Johannesburg: INBOUND RESERVATION CONSULTANT appeared first on freerecruit
To act as a collection agent by liaising between businesses and customers to collect devises and resolve Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000