Conditions of Employment Act in relation to a Support Centre environment"Skills
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
customer records and enter data into computer • Calling customers to advise them about service changes
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer engagement Customer service Administration Answering calls and assisting customers with queries on orders Processing
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime