Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
support for account managers Processing of customer complaints Sales reports for account managers R 18
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business
screening, endorsements, rating and handling of account queries. Underwriting: Process quotes, new business
analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling
Management of all secondary services which includes, account management, consulting, and facilitation on all Administration & Financial Management of Account Effective and accurate maintenance of client information setting and experience in project management or account management will be a great advantage. Experience
Management of all secondary services which includes, account management, consulting, and facilitation on all Administration & Financial Management of Account Effective and accurate maintenance of client information setting and experience in project management or account management will be a great advantage. Experience
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing