is repeat business. ENVIRONMENT: A vibrant IT Support company in Cape Town is in search of an ambitious as CompTIA N or an equivalent qualification, is required. DUTIES: Technical Expertise: Demonstrate strong such as Hyper-V or VMware. Support and Escalation: Provide second-line support for complex technical issues the escalation point for the 1st line (desktop) support technicians. Respond to after-hours escalations Collaboration: Lead and guide a small team of 1st line support technicians, providing mentorship and technical
business. ENVIRONMENT: PROVIDE technical Pre-sales support to various entities for the purpose of promoting to join its Port Elizabeth division. You will support sales productivity and deal flow by securing the of the sales resources, market, and/or channel supported. Applicants must have Matric/Grade 12, a relevant Sophos. You also need have technical (install and support) Certifications in either CheckPoint and/or Fortinet delivery of technical services as per customer requirements. Maintain a relevant knowledge of Vendors' channel
ITIL Certification including A and N. You will require suitable work experience with Training & Facilitation Manage and coordinate urgent and complicated support issues. Act as escalation point for all requests material for Support staff. As needed, schedule employee's times and provide backup support. Interact with customer IT Support in the organization. Advise management on situations that may require additional client client support or escalation. Manage process for communicating outage/emergency activities to the organization
will be responsible for ensuring their client support remains above their set standard while managing while ensuring strict adherence to regulatory requirements and internal policies. You will play a crucial Liaise with sales and support teams about clients' compliance status. Assist with support related to banking compliance-related queries. General administration tasks. REQUIREMENTS: Proficiency in Microsoft Outlook. Proficiency Proficiency in PDF editors. Customer service/support experience would be advantageous. Experience in administration
improvements in technology systems and processes while supporting all technology operations as your expertise is provide technical leadership of the Infrastructure Support team, including the adoption and implementation technology vendor management. The role is diverse and requires an individual who has experience working within DUTIES: Infrastructure Support Management - Lead and manage the Infrastructure Support team, providing guidance guidance and support to ensure the efficient resolution of incidents and service requests. Establish and
design and reviews, leading implementation, and supporting operations. Candidates must have expertise in provide senior-level Signal Processing systems support, resolving complex issues independently. A degree Systems, Computer Science, or related fields is required. DUTIES: Key Responsibilities: Implement and verify engineering and operations documentation refinement. Support users, operators, and the implementation of releases Work with the system/array integration team, supporting correlator integration and testing. Act as a
Automate processes. Resolve problems escalated by support teams, and/or clients. Ensure that data is handled legal and company guidelines (POPIA). Provide support and guidance to stakeholders via help desk. Manage Control costs and budgets regarding IT systems. REQUIREMENTS: Matric, IT diploma or degree will be advantageous Experience with DevOps tools. Possible after hour support. Occasional travelling. ATTRIBUTES: Diagnostic for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this
responsible for ad hoc service desk support. REQUIREMENTS: Key Requirements Being an MSP with a diverse client to financial institutions, the skill set they require is equally broad. Additionally, candidates must presentable and professional. The following skills are required for this role: Proven, practical experience implementing & VPN configuration, implementation & support experience. RDS, AOVPN & Azure Virtual Desktop Collaborative Transparent Efficient Respectful and Supportive While we would really like to respond to every
Test Automation, and Continuous Integration is required. Qualifications include a BTech with 13 years in systems engineering documentation refinement Support users, operators, as well as the implementation educate more junior engineers as and when required REQUIREMENTS: Qualifications: MEng with 7 years of full-time release, and support of projects Specialization or leadership in one or more required job knowledge transition between system development and system support and operations team Skills/Competencies/Abilities
using Site Reliability Engineering principles to support the planning, monitoring, and controlling of the technical and people management responsibilities and requires participation in short and long-term system and Computer Engineering, or related fields is required. Key Requirements: Qualification: BTech, Degree, Masters Experience in IT systems engineering, application support, and user management. Knowledge of IT governance availability, resilience, and redundancy. Experience supporting distributed software systems in production environments