Virtual Agent) to Develop analytics and reports on Service Now platform. This will be a 3-year Fixed Contract co.za Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting Experience: Min 8 years working experience in IT Service Management ServiceNow development (UI Builder, willingness to quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities
responsibility for closing the same within defined SLA's (Service Level Agreements) Control all aspects of SAP Systems organisational Agile Working Model Performing ticket duty services as and when required in-line with feature team work experience Agile Methodology knowledge IT Service Management (ITSM) Any additional responsibilities
an autonomous self-service platform for sellers. Work closely with support services to ensure that support
security throughout the life cycle of data and services; Review new vendor requests and manage the vendor negotiations and management, including managed services. Salary Negotiable
Kubernetes & Micro-Services (In depth understanding of AKS infrastructure services) Azure DevOps (General
team IT experience delivering operations support services Strong analytical and problem-solving skills with
Security audits with experience within the financial services industry. Knowledge of COBIT and ITIL is essential
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting
Federate identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs,
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting