(Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve
September 2024 ROLE: Action and coordinate CM (Change Management) tasks and tickets as required Action and preferably Azure or AWS Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL process
standby roster Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL certification
requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation
new releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software
Product) Controls the overall release and change management of the applications in the area of responsibility
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
Work experience with incident management, change management and problem management ADVANTAGEOUS TECHNICAL
Working Model (AWM) Charter ADVANTAGEOUS SKILLS Change-Management (CM), Incident Management (IM), Problem Management
maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project