experience. COMMENCEMENT: As soon as possible ROLE: Managing projects / processes Ability to develop in Data approaches used to build application solutions Assisting Business with POCs and business value calculations proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems development and support environments Assist with identification and management of risks. Knowledge of Jira, Confluence Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite PowerBI
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems between development and support environments Assisting with the business case Planning and monitoring Translating and simplifying requirements Requirements management and communication Requirement's analysis Important:
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems between development and support environments Assisting with the business case Planning and monitoring Translating and simplifying requirements Requirements management and communication Requirement's analysis NB:
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems between development and support environments Assisting with the business case Planning and monitoring Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
operating system. Working knowledge of problem management processes and ticketing systems. Ability to function Document events and participate in situation management to assist clients or other teams in response to issues for review or action by Operations or Incident Management. 1st level support of online business applications
defect fixes identified during test execution. Assist in the manual execution of test cases and defect testing. Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers and Clear defect capturing. Defect workflow adherence. Managing and communicating issues. Reporting – with attention
on defect fixes identified during test execution Assist in the manual execution of test cases and defect and implementation of Test Plans Creation and management of Test cases Any additional responsibilities
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature code base to guide and provide solutions and assistance to the feature team. Responsible for delivery Increment with the Team Lead and Delivery Assurance Manager. Taking ownership of delivery. Identifying issues
and resolution of English and German IT Service Management (ITSM) VIP and end-user support requests Be responsible development teams in constantly improving our Endpoint Management platforms stability and availability Work with Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve Directory/Azure Active Directory Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Exposure
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation