requires the services of a Delivery Assurance Manager (Senior) –Midrand/Menlyn/Rosslyn/Home Office rotation organization. Coaching team members in self-management and cross-functionality. Helping your Scrum Team(s) multiple Scrum teams and team interdependency management. Team and people development. Ability to serve Suite (JIRA, Confluence, X-Ray etc.). Product Management. Any additional responsibilities assigned in Change-Management (CM), Incident Management (IM), Problem Management (PM). Lean Process Management. Coaching
Group-wide and international responsibility for cross domain components including DevOps issues Harmonize Finance Function and leadership role Ability to manage technical teams Experience working on international
systems. Pair and work closely with developers in cross-functional teams Important: A clear criminal record advantageous ESSENTIAL SKILLS Infrastructure Management (Cloud and on-Prem) Solid understanding of infrastructure SKILLS Problem Management and Incident Management – Proactive and Reactive Defect Management Change Management skills of distributed services. Service Delivery Management Excellent communication skills and team-oriented
daily with Confluence and JIRA and SAP Solution Manager. Mediate between developers and functional team the GROUP development ecosystem. Collaborate with cross-functional teams to understand and implement GROUP-specific
develop, deploy, and operate frontend and backend cross platform applications based on Java and other relevant accordance with the applicable standards and kpi's. Manage application dependencies across the full stack performance analysis Java Transaction management Log Management and Alerting (ELK Stack, Splunk, Nagios Assured Performance Testing: Grafana K6 Container management (Docker, Kubernetes, Container registries etc) SOAP, Kafka End user support/ Incident-Problem management: ITSM Suite / BMC Remedy or ServiceNow Solution
develop, deploy, and operate backend and frontend cross platform applications based on Java and Angular requirements Requirements analysis, organisation, management, and communication Any additional responsibilities Understanding of project management principles and the ability to manage and deliver projects effectively
Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver a stable and sustainable level of first level IT support Manage transformation within the IT Service Desk relating (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project Management Service Desk Methodology Provider / Contract Management – SLAs and KPIs Technical experience with Data
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide analysis to management team to enable them to make informed decisions regarding resource management. Proactively maintenance of the environments including patch management and upgrades. Responsible for implementation Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring
Our client requires the services of a E2E Manager (Expert) – Midrand/Menlyn/Rosslyn/Home Office rotation processes, in particular Compliance & Risk Management based on ServiceNow Governance, Risk und Compliance and experience: Be responsible for the IAM Risk Management application IRMA implemented in the ServiceNow usage of the implemented functionality. Design and manage process of IAM risks (e.g., access risks) and the advise in processes in the area of IAM compliance management and explain the necessity of principles of need
(Change Management) tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets resolve IM (Incident Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational (Required) Project Management experience and / or certification (Advantageous) Solution Manager experience (Advantageous) Azure or AWS Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL process knowledge