No Experience Required Call Center Job Jobs in Cape Town - Page 3
Exl
Assistant Manager _sa_cape_town_c76
Exl
Cape Town Region
the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies performance reports and compliance to internal control requirements Assesses developmental needs and collaborates mentoring & providing assistance and support when required Subject Matter Experts/ Trainers for the purpose coordinating additional coaching that may be required required for certain CSAs Quality Analyst for the purpose
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies performance reports and compliance to internal control requirements Assesses developmental needs and collaborates Client facing skills. QUALIFICATIONS Education Requirements Minimum Matric in any stream Quality Certification the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies performance reports and compliance to internal control requirements Assesses developmental needs and collaborates Client facing skills. QUALIFICATIONS Education Requirements Minimum Matric in any stream Quality Certification the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee
Senior Executive-mis
ExlCape Town Region
processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up standards based on internal as well as client requirements. Responsible for working closely with clients QSD to all certification and internal / client requirements. Skills Technical Skills Trained / Certified from a reputed organization with 7-9 years of experience Excellent working knowledge of MS Office � MS Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Senior Executive Cape Town
ExlCape Town Region
processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up standards based on internal as well as client requirements. Responsible for working closely with clients QSD to all certification and internal / client requirements. Skills Technical Skills Trained / Certified from a reputed organization with 7-9 years of experience Excellent working knowledge of MS Office � MS Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Manager Sa
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims QUALIFICATIONS Minimum 3 years BPO operations management experience Must be able to commute to office Must be able language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar
Manager Cape Town
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims QUALIFICATIONS Minimum 3 years BPO operations management experience Must be able to commute to office Must be able language proficiency Previous international Voice experience Good Computer navigation skills Should be familiar insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar
Manager - Transition
ExlCape Town Region
QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment years of the BPO experience should be in Transitions Should have hands-on experience of migrating processes Management experience of a small to medium size engagement QUALIFICATIONS Education Requirements Graduate certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in
Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment years of the BPO experience should be in Transitions Should have hands-on experience of migrating processes Management experience of a small to medium size engagement QUALIFICATIONS Education Requirements Graduate certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in
Sap Basis Administrator Cape Town
ExlCape Town Region
RESPONSIBILITIES Requirements Experience: 4 years of recent experience in SAP Basis Ability to coordinate up the requirements in small tasks and manage their execution. Candidate must have experience in SAP task. RESPONSIBILITIES Requirements Experience: 4 years of recent experience in SAP Basis Ability to up the requirements in small tasks and manage their execution. Candidate must have experience in SAP
Share on Facebook
Share on Twitter
Share on Linkedin