Standard Bank Call Centre Jobs in Cape Town
Executive Cape Town
Exl
Cape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
share this job on whatsappExecutives|sa Cape Town C40
ExlCape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action months call centre experience JOB DESCRIPTION Role primarily involves managing inbound calls from end responsibilities include receiving/making outbound calls, taking action on incoming queries, making required transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Assistant Manager Cape Town
ExlCape Town Region
Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements facilitate best practice sharing and driving standardization. Perform ongoing reviews to ensure compliance Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Assistant Manager - Operations
ExlCape Town Region
Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements facilitate best practice sharing and driving standardization. Perform ongoing reviews to ensure compliance Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Manager Cape Town
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Manager Sa
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
Cape Town
ExlCape Town Region
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
Us Customer Service Pipeline
ExlCape Town Region
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment consistent with our key performance metrics, quality standards and customer experience program. Perform other businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
Executive Cape Town
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
Executives - Us Customer Service
ExlCape Town Region
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
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