QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Canvas and Model Driven Apps, Power Automate, Power BI) Experience with CSS, JavaScript, and a good
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
management processes for operations located in Cape Town, South Africa. To achieve business service level management processes for operations located in Cape Town, South Africa. To achieve business service level
QUALIFICATIONS A bachelor's degree in computer science or related field. 4 years' experience with integration development and support. Experience working with one or more integration platforms (i.e., Boomi, CPI, BizTalk, etc.), preferably a next-generation iPaaS solution like Workato. In-depth under
QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of mi
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
QUALIFICATIONS Proven experience in developing RPA solutions using Microsoft Power Automate (UI flows) or similar RPA platforms. Strong understanding of business processes and process automation concepts. Experience in process analysis, process mapping, and identifying automation opportunities. Prof
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/E
QUALIFICATIONS Graduate in Computer Science or Information Systems; alternatively, comparable experiences Kanban and Scrum (i.e. use of Target Process) Microsoft Active Directory administration Microsoft Visual Studio 2017 (or newer) and how to work with Team Foundation Server Securely access and us