Technical Training Programme Manager Jobs in South Africa - Page 3
- Gauteng (16)
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Exl
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Assistant Manager Cape Town
Exl
Cape Town Region
SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs relationship Communicate the story behind each numbers Technical Skills Skilled with the use of MS Office applications access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external
share this job on whatsappSystems Operations Manager
ExlCape Town Region
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum)
Assistant Manager Cape Town
ExlCape Town Region
Leads significant process improvement projects. Train / mentor personnel from other functions on quality internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Leads significant process improvement projects. Train / mentor personnel from other functions on quality internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt
Assistant Manager - Operations
ExlCape Town Region
Leads significant process improvement projects. Train / mentor personnel from other functions on quality internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Leads significant process improvement projects. Train / mentor personnel from other functions on quality internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt
Manager Operation Cape Town
ExlCape Town Region
ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn d
Manager Cape Town NEW
ExlCape Town Region
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must etiquette Ability to multi-task, prioritize and manage daily work activities ABOUT US EXL is the indispensable Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Assistant Manager Cape Town
ExlCape Town Region
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Assistant Manager Cape Town
ExlCape Town Region
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with as per process guidelines • Provide answer to Technical Queries and assist the team via the necessary initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should
Assistant Manager Cape Town NEW
ExlCape Town Region
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word help you achieve your goals. JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications
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