JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must etiquette Ability to multi-task, prioritize and manage daily work activities ABOUT US EXL is the indispensable Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of per client and operations expectations Stress management Motivating the team during Training QUALIFICATIONS
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with tools • Participating in team huddles and providing event-based and frequency-based feedback • Assist Handling initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship
influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum) influencing skills Solid organizational, time management and prioritization skills ITIL Foundation (minimum)
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience processes Program Management experience of a small to medium size engagement Program Management experience of extensive interaction with business users, senior management and IT personnel. To lead client engagements business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience processes Program Management experience of a small to medium size engagement Program Management experience of
business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience processes Program Management experience of a small to medium size engagement Program Management experience of extensive interaction with business users, senior management and IT personnel. To lead client engagements business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years of experience processes Program Management experience of a small to medium size engagement Program Management experience of