In Service Training Electrical Engineering S4 Jobs in South Africa - Page 4
Manager Cape Town
Exl
Cape Town Region
the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge and External Quality Reporting • In addition to service levels, People, Process and Client Management will the team and reporting back to the clients on service delivery • Ability to identify inefficient/ineffective level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation the purpose of reporting, provide feedback on training and discussing specific action plans. Escalation
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Assistant Manager Cape Town
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Assistant Manager
ExlCape Town Region
the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships
Assistant Manager Cape Town
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
Assistant Manager
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research
Executives|sa Cape Town C40
ExlCape Town Region
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
Executive Cape Town
ExlCape Town Region
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
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