DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the procedures, external regulations, and information security standards. Performance parameters Successful knowledge clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved External Interactions Client trainers, SME's and Operations for the purpose of developing and updating training
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must etiquette Ability to multi-task, prioritize and manage daily work activities ABOUT US EXL is the indispensable our clients turn data into insights, streamline operations, improve customer experience, and transform their
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound excellence and maintaining high standards in claims management. Ensure that the assigned targets in accordance payments and manage lifecycle of claims Ensure adherence to Company Policies and Procedures Managing calls - directed by the Supervisor Minimum 3 years BPO operations management experience English language proficiency
for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient This function includes day to day management of Facility Operations Such as - Housekeeping, F&B Service Service, Front office management, Cost optimization, Team development, Vendor development , IFM Services Services etc., Physical Security such as - Guards, Electronic access, CCTV etc, Engineering Services such functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery &
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
on IT service operations and continous improvement as well as IT configuration management regarding roles authorizations within multi platform global enterprise operation Solid understanding of SAP ERP systems, especially well as non-SAP solutions, knowledge requirede Operational Knowledge on Service Now, Maestro, SoX (ITGC) (ITGC) preferred ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial RESPONSIBILITIES RESPONSIBILITIES Act as Group IT ERP Security & Compliance Analyst for our Global IT team and our functional
on IT service operations and continous improvement as well as IT configuration management regarding roles authorizations within multi platform global enterprise operation Solid understanding of SAP ERP systems, especially well as non-SAP solutions, knowledge requirede Operational Knowledge on Service Now, Maestro, SoX (ITGC) (ITGC) preferred ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial RESPONSIBILITIES RESPONSIBILITIES Act as Group IT ERP Security & Compliance Analyst for our Global IT team and our functional