JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal
guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
execute transition of processes with end-to-end accountability. Consultants in this practice will be required service delivery Business development in select accounts JOB DESCRIPTION The incumbent will be responsible execute transition of processes with end-to-end accountability. Consultants in this practice will be required service delivery Business development in select accounts
JOB DESCRIPTION The function of the SAVP Facilities includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management, Cost optimization, Team development & attrition management, Vendor development including IFM Service
execute transition of processes with end-to-end accountability. Consultants in this practice will be required service delivery Business development in select accounts JOB DESCRIPTION The incumbent will be responsible execute transition of processes with end-to-end accountability. Consultants in this practice will be required service delivery Business development in select accounts