Assistant Director Information Management Jobs in Western Cape - Page 2
Exl
Assistant Manager Cape Town
Exl
Cape Town Region
system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity procedures, external regulations and information security standards Management reporting and oversight Driving contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
Assistant Manager - Planner/scheduler
ExlCape Town Region
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity procedures, external regulations and information security standards Management reporting and oversight Driving contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
Lead Assistant Manager _sa_cape_town_c76
ExlCape Town Region
JOB DESCRIPTION Performance parameters Acquiring expertise on different document type (ID/DL/Passport/Visaetc.) for more than 200 countries To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level
Assistant Manager Cape Town
ExlCape Town Region
designing and development Ability to present the information in simple and easy to understand manner Ability designing and development Ability to present the information in simple and easy to understand manner Ability
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Performance parameters Successful Research methods, techniques, and/or sources of information Skills /Ability to: Assess pre process/process
Assistant Manager Cape Town
ExlCape Town Region
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and effectively; listen to, and understand, information and ideas as presented verbally • Ability to and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
Assistant Manager Cape Town
ExlCape Town Region
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development role will be functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure
Assistant Manager - Recruitment Compliance Specialist
ExlCape Town Region
topics To communicate effectively for additional information as needed by providers Perform accurate data Ability to make sound judgments based on available information. Excellent written and oral communication skills topics To communicate effectively for additional information as needed by providers Perform accurate data topics To communicate effectively for additional information as needed by providers Perform accurate data Ability to make sound judgments based on available information. Excellent written and oral communication skills
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