contributions, soliciting input, and offering personal assistance, when needed. Accountable for maintaining compliance contributions, soliciting input, and offering personal assistance, when needed. Accountable for maintaining compliance
contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/ contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/ contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling experience using any of the following tools - eWFM (ASPECT), Genesys or any other WFM platform. QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/ contributions, soliciting input, and offering personal assistance, when needed Accountable for maintaining compliance updates, coaching, mentoring & providing assistance and support when required Subject Matter Experts/
JOB DESCRIPTION Performance parameters Acquiring expertise on different document type (ID/DL/Passport/Visaetc.) for more than 200 countries To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level
leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and
contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert during Training QUALIFICATIONS Selection Criteria: Insurance and Customer Experience background 9 months tenure contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert