Manager Medical Services Grade 1 Jobs in Western Cape - Page 4
Exl
Manager Cape Town
Exl
Cape Town Region
with Global Leadership Development and Talent Management leader. The incumbent will be responsible to develop solutions followed by flawless execution. Manage niche enterprise level initiatives, collaborate compelling employer brand, hire Management Trainees. And lead 9 months of EXL Management Trainee Program. This This position will also be responsible for managing the Leadership Development portfolio from Training Need behavioral curricula for middle to senior level managers and conduct TTT for other trainers and business
share this job on whatsappAssistant Manager _sa_cape_town_c76
ExlCape Town Region
Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives
Lead Assistant Manager _sa_cape_town_c76
ExlCape Town Region
highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report be able to support team queries QUALIFICATIONS Grade 12/Graduation (in any stream) or diploma with a highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report be able to support team queries QUALIFICATIONS Grade 12/Graduation (in any stream) or diploma with a
Assistant Manager Cape Town
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment Experience in industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of for attention to detail Adaptability Customer Service and strong display of Empathy Training and Development
Assistant Manager Cape Town
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
Manager Cape Town
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must Customer Service focus and telephone etiquette Ability to multi-task, prioritize and manage daily work
Senior Manager Cape Town
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. Ensure that the assigned targets in accordance payments and manage lifecycle of claims Ensure adherence to Company Policies and Procedures Managing calls -
Assistant Manager Cape Town
ExlCape Town Region
includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office office management, Cost optimization, Team development, Vendor development , IFM Services etc., Physical Security Guards, Electronic access, CCTV etc, Engineering Services such as - building & equipment maintenance & implement corrective action to ensure better service levels. Process implementation: Implementation saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated
Manager Of Compliance Cape Town
ExlCape Town Region
with internal customer Preferred knowledge of medical terminology Preferred ability to make sound decisions industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining with internal customer Preferred knowledge of medical terminology Preferred ability to make sound decisions industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
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