responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Service, Front office management, Cost optimization, Team development, Vendor development , IFM Services etc functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other certifications as per the need of the business. Further, the position will ensure adherence to
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking improve customer experience, and transform their business. Our partnerships with clients are built on a than twenty years of experience in delivering business services, garnering stellar client references and analysts think we're some of the best in the business. Contact us to see how we can help you achieve EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking
• This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship • This is a business and client facing role that ensures a seamless IT Service Management, helping business value for business and their clients through IT intervention. We also do relationship management with business
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking improve customer experience, and transform their business. Our partnerships with clients are built on a than twenty years of experience in delivering business services, garnering stellar client references and analysts think we're some of the best in the business. Contact us to see how we can help you achieve EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking improve customer experience, and transform their business. Our partnerships with clients are built on a than twenty years of experience in delivering business services, garnering stellar client references and analysts think we're some of the best in the business. Contact us to see how we can help you achieve EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking
The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent translates into new business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years processes Program Management experience of a small to medium size engagement Program Management experience of involve extensive interaction with business users, senior management and IT personnel. To lead client engagements engagements, ensuring consistent service delivery Business development in select accounts JOB DESCRIPTION The incumbent
The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent translates into new business QUALIFICATIONS Transitions Management / BPO Project Management experience 10 years processes Program Management experience of a small to medium size engagement Program Management experience of involve extensive interaction with business users, senior management and IT personnel. To lead client engagements engagements, ensuring consistent service delivery Business development in select accounts JOB DESCRIPTION The incumbent
capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with a review/ reporting mechanism with the Client Developing and approving incentive plans Identify and champion effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%) RESPONSIBILITIES Formulation and execution capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with
capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with a review/ reporting mechanism with the Client Developing and approving incentive plans Identify and champion effectiveness Provide leadership to team of Managers, Asst. Managers and Executives Ensure compliance to all Improvement (10%) Employee satisfaction (10%) Attrition management (25%) RESPONSIBILITIES Formulation and execution capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with
position responsible for managing Database environments. Professional development skills in MS SQL (Packages monitoring tools. Proven knowledge of systems development life cycle methodologies RESPONSIBILITIES Microsoft EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking improve customer experience, and transform their business. Our partnerships with clients are built on a than twenty years of experience in delivering business services, garnering stellar client references