JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word online systems SDF experience Process Specific Skills Content designing and development Ability to present Soft skills (Desired) Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Customer Service Focus Active listening skills Coaching and mentoring skills Education Requirements High school current role/assignment Experience in SETA functions Skills development Facilitator (SDF) experience ABOUT
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word online systems SDF experience Process Specific Skills Content designing and development Ability to present Soft skills (Desired) Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Customer Service Focus Active listening skills Coaching and mentoring skills Education Requirements High school current role/assignment Experience in SETA functions Skills development Facilitator (SDF) experience ABOUT
certification and internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green (NICE, Witness, etc) preferred Process Specific Skills Knowledge of industry domain being aligned to healthcare systems (ISO, COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects projects / initiatives Analytical skills Soft Skills (Minimum) Functional Leads engagements at vertical / program Conformance to policies / compliances with auditing skills and eye for details Ability to coach and give feedback
certification and internal / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green (NICE, Witness, etc) preferred Process Specific Skills Knowledge of industry domain being aligned to healthcare systems (ISO, COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects projects / initiatives Analytical skills Soft Skills (Minimum) Functional Leads engagements at vertical / program Conformance to policies / compliances with auditing skills and eye for details Ability to coach and give feedback
and mentor trainers to help develop the required skill sets Develop training materials, activities, and methods, techniques, and/or sources of information Skills /Ability to: Assess pre process/process training evaluation of performance. Agents for the purpose of up skilling them on process-related updates, coaching, mentoring interactions Effective coaching and good communication skills Help staff maintain the right values and following Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
and mentor trainers to help develop the required skill sets Develop training materials, activities, and methods, techniques, and/or sources of information Skills /Ability to: Assess pre process/process training evaluation of performance. Agents for the purpose of up skilling them on process-related updates, coaching, mentoring interactions Effective coaching and good communication skills Help staff maintain the right values and following Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
critical thinking, problem-solving, and interpersonal skills. Demonstrates ability to give and receive feedback Excellent verbal, written, and comprehension skills. Strong Excel skills. Ability to scrub, dissect, and shape and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives critical thinking, problem-solving, and interpersonal skills. Demonstrates ability to give and receive feedback Excellent verbal, written, and comprehension skills. Strong Excel skills. Ability to scrub, dissect, and shape
critical thinking, problem-solving, and interpersonal skills. Demonstrates ability to give and receive feedback Excellent verbal, written, and comprehension skills. Strong Excel skills. Ability to scrub, dissect, and shape and lunches based on the actual staffing Executes skill change and reallocation requests and initiatives critical thinking, problem-solving, and interpersonal skills. Demonstrates ability to give and receive feedback Excellent verbal, written, and comprehension skills. Strong Excel skills. Ability to scrub, dissect, and shape
queries. Competencies & Skills People management and leadership skills. Capability to conduct an appraisal internal functioning of BPO/EXL. Good Client facing skills. QUALIFICATIONS Education Requirements Minimum queries. Competencies & Skills People management and leadership skills. Capability to conduct an appraisal internal functioning of BPO/EXL. Good Client facing skills. QUALIFICATIONS Education Requirements Minimum
queries. Competencies & Skills People management and leadership skills. Capability to conduct an appraisal internal functioning of BPO/EXL. Good Client facing skills. QUALIFICATIONS Education Requirements Minimum queries. Competencies & Skills People management and leadership skills. Capability to conduct an appraisal internal functioning of BPO/EXL. Good Client facing skills. QUALIFICATIONS Education Requirements Minimum