and information security standards Management reporting and oversight Driving Quality initiatives in the positive results Maintain process metrics and reporting on a daily, weekly, monthly and quarterly basis basis Ensuring accuracy of performance reports and compliance to internal control requirements Assesses AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting performance, and information security standards Management reporting and oversight Driving Quality initiatives in the
and information security standards Management reporting and oversight Driving Quality initiatives in the positive results Maintain process metrics and reporting on a daily, weekly, monthly and quarterly basis basis Ensuring accuracy of performance reports and compliance to internal control requirements Assesses AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting performance, and information security standards Management reporting and oversight Driving Quality initiatives in the
and information security standards. Management reporting and oversight Driving Quality initiatives in the positive results. Maintain process metrics and reporting on a daily, weekly, monthly and quarterly basis basis. Ensuring accuracy of performance reports and compliance to internal control requirements Assesses Client operations team and SMEs for the purpose of reporting, provide feedback on training and discussing specific and information security standards. Management reporting and oversight Driving Quality initiatives in the
and information security standards. Management reporting and oversight Driving Quality initiatives in the positive results. Maintain process metrics and reporting on a daily, weekly, monthly and quarterly basis basis. Ensuring accuracy of performance reports and compliance to internal control requirements Assesses Client operations team and SMEs for the purpose of reporting, provide feedback on training and discussing specific and information security standards. Management reporting and oversight Driving Quality initiatives in the
revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and approving revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and approving
revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and approving revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and approving
Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation
Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation
strength Create and publish compelling Dashboards and reports for the enterprise level initiatives to the EXL strength Create and publish compelling Dashboards and reports for the enterprise level initiatives to the EXL
Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate in ideation Service Level Agreement, AHT and quality targets • To report any bug or issue in CRM • Participate in ideation