Assistant Director Project Management Jobs in Western Cape
Assistant Manager
Exl
Cape Town Region
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
share this job on whatsappAssistant Manager
ExlCape Town Region
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs contribute to performance driving the SLTs • Initiate project to improve performance • Coaching frontline staff access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs contribute to performance driving the SLTs • Initiate project to improve performance • Coaching frontline staff
Assistant Manager
ExlCape Town Region
will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time initiatives • Absence and timekeeping and behavioral management of reportees JOB DESCRIPTION Responsible for
Assistant Manager
ExlCape Town Region
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Assistant Manager
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis. Conduct trainer interviews contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal
Assistant Manager
ExlCape Town Region
like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA
Assistant Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Education Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the indispensable partner for leading businesses in data-led industries
Assistant Manager Cape Town
ExlCape Town Region
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs contribute to performance driving the SLTs • Initiate project to improve performance • Coaching frontline staff access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs contribute to performance driving the SLTs • Initiate project to improve performance • Coaching frontline staff
Lead Assistant Manager
ExlCape Town Region
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs contribute to performance driving the SLTs Initiate project to improve performance Coaching frontline staff access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs contribute to performance driving the SLTs Initiate project to improve performance Coaching frontline staff
Assistant Manager Cape Town
ExlCape Town Region
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs contribute to performance driving the SLTs Initiate project to improve performance Coaching frontline staff access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs contribute to performance driving the SLTs Initiate project to improve performance Coaching frontline staff
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