JOB DESCRIPTION Performance parameters • Acquiring expertise on different document type (ID/DL/Passport/Visaetc.) for more than 200 countries • To check and verify customers' credentials and feed them correctly in database • To identify and highlight fraudulent/fake/forged documents • To mee
RESPONSIBILITIES Formulation and execution of capacity and staffing plans based on medium term business forecast Negotiating and finalizing SLA's with the Client - contract negotiation Implementing revenue and cost plans Establishing a review/ reporting mechanism with the Client Developing and appro
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
QUALIFICATIONS Degree in Business or Computer Science (or equivalent). Solid business process understanding within manufacturing industry Profound knowledge and experience on IT service operations and continous improvement as well as IT configuration management regarding roles & authorizations i
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
QUALIFICATIONS Degree in Business or Computer Science (or equivalent). Solid business process understanding within manufacturing industry Profound knowledge and experience on IT service operations and continous improvement as well as IT configuration management regarding roles & authorizations i
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
QUALIFICATIONS At least five years' equivalent work experience in a data base administration position responsible for managing Database environments. Professional development skills in MS SQL (Packages, Functions, Triggers) Experience with MS Data Base performance tuning and monitoring tools. Proven
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality