Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction Executive for growth Map and continuously review call centre and operational processes to identify untapped management and motivation of staff in the operations centre (sales, client service, partner support, marketing
line with commercial trading terms and to maximize cash flow. To liaise with customers regarding queries Collect cash due according to trading terms – ensuring all debt remains current Processing of cash collections collections daily, with full reconciliation between cash collections per bank statements and remittance advices reconciliations performed between store age analysis and cash received and processed Ensuring that all customer system reflects correct master data. Stores petty cash reconciliations performed by 6th day of each month
line with commercial trading terms and to maximize cash flow. To liaise with customers regarding queries Collect cash due according to trading terms – ensuring all debt remains current Processing of cash collections collections daily, with full reconciliation between cash collections per bank statements and remittance advices reconciliations performed between store age analysis and cash received and processed Ensuring that all customer system reflects correct master data. Stores petty cash reconciliations performed by 6th day of each month
Marketing) Experience in a leadership role in a BPO/Call Centre Proven track record in leading a Large Team (200
Marketing) Experience in a leadership role in a BPO/Call Centre Proven track record in leading a Large Team (200
accounts receivable, budgeting, forecasting, and cash flow management Prepare monthly, quarterly, and
accounts receivable, budgeting, forecasting, and cash flow management Prepare monthly, quarterly, and