basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
Job Objectives Obtain and check invoices/Expense claims for capturing on SAP. Present payment proposal
Job Objectives Obtain and check invoices/Expense claims for capturing on SAP. Present payment proposal
Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
satisfaction Special tasks optional for experienced agents (e.g. Social media support, reputation management
satisfaction Special tasks optional for experienced agents (e.g. Social media support, reputation management
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal