Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
basis to External Service Providers branches and Agents nationally, ensuring that the correct types and returned from External Service Providers branches or Agents nationally, sorting these into the correct areas
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant or related field Knowledge of CRM systems, first call resolution, and queries desk Computer literacy (intermediate)
and design Ability to self-generate leads and cold call prospective customers Desire, tenacity and drive
and design Ability to self-generate leads and cold call prospective customers Desire, tenacity and drive
Handle communication channels, including phone calls, emails, and correspondence with suppliers Coordinate
Handle communication channels, including phone calls, emails, and correspondence with suppliers Coordinate