top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause quality assurance. Role & Responsibilities: Audit transactions to ensure quality standards; Create Analyze data to identify areas for improvement; Investigate customer complaints and recommend actions; Participate calibration sessions and build a call library; Conduct audits and onboarding for new hires; Present performance
under supervision single audit steps to test aspects of areas being audited · Analysis and evaluation operations in all departments according to the audit subject for conformance to good business practice Performing follow-up audits on the findings as authorized by the Manager Internal Audit to ensure compliance the contents of audit reports issued Requirements: · Have a Diploma/Degree in Auditing/Finance/Accounting Processing · Have 4 years Auditing experience · Have in depth knowledge of Auditing processes · Have accounting
functions, Incident Investigations, Legal appointments, Internal and external audits/inspections as indicated
security frameworks (e.g., ISO, NIST) and digital forensic methodologies. Non-Technical Skills: Ability to
is binned 2. Counting of Locations 3. Stock investigations 4. Ensure Standards and Protocol adherence
experience, especially in auditing (preferred) 3 years’ tenure in Accounting/Audit Company (preferred) Excellent
event operations. In-office Responsibilities: Investigate, source, and maintain new and existing work. budgets and plan operations for upcoming events. Investigate and source new opportunities while maintaining
Financial Control Responsibilities: Respond to audits to ensure continual improvement is achieved. Review strategies. Provide training on policy and controls. Audits on par stock on all areas to make sure that all incentives etc. Evaluating accounting processes audit trail. Tax and Regulatory Affairs – Ensure all tax
year-end closure, preparing annual audit files, and helping with audit queries
year-end closure, preparing annual audit files, and helping with audit queries Maintaining confidentiality