7 service window for both change and incident handling Tickets can be opened as service request or real Service time DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM DAM operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std
and procedures at all times, >Bulk Materials Handling experience, particularly conveyors, >Managing
Support applications in BW and SAC. Assist in handling incidents and monitor data loads Important: A
- Incident-, problem- and change management - Handling and fixing IT-security issues - Software migration
) - Incident, problem, and change management - Handling and fixing IT-security issues - Software migration
with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for
etc.) Incident-, problem- and change management Handling and fixing it-security issues Software migration
test cases and user manuals. Support experience Handling Tickets and Tasks with the responsibility for
Knowledge of security procedures and protocols for handling firearms and ammunition. Commitment to maintaining
Knowledge of security procedures and protocols for handling firearms and ammunition. Commitment to maintaining