the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure seeking timely and clear feedback where necessary. Monitor, coach and develop customer support team members capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure seeking timely and clear feedback where necessary. Monitor, coach and develop customer support team members capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature Increment with the Team Lead and Delivery Assurance Manager. Taking ownership of delivery. Identifying issues address accordingly with the Delivery Assurance Manager. Mentoring and upskilling of the feature team members
reticulation and management, sewer reticulation and management, stormwater reticulation and management, process process water reticulation and management, clean and dirty water management systems, road infrastructure and
legal standards and in-house policies. Quality Management: Define quality procedures in conjunction with existing processes. Conduct supplier management and management review meetings in line with QMS processes system and associated processes. Manage internal change management to drive adoption of QMS within the and process owners in order to drive quality management within the company. Assist in aligning activities/reports expert, accurate guidance to stakeholders/top management on how we can continually improve our systems
QA Supervisor in the Delmas and Sundra areas. Management of the Operational Quality Assurance department requirements. Working with Abattoir management, warehouse management and teams to ensure operational Quality Policies. Continuously review quality department management programmes, ensuring that all processes meet safety and quality standards as per prescribed management system including all prevailing legislative requirements Ensure that operational requirements of quality management system are in place and met. Ensuring non-conformance
Diploma) Public Management Office Administration Human Resources Management Financial Managment Business Studies
Diploma) Public Management Office Administration Human Resources Management Financial Managment Business Studies
and instrumentation projects on: CBMS- Building Management systems DCS Commissioning (ideally ABB and Siemans and instrumentation projects on: CBMS- Building Management systems DCS Commissioning (ideally ABB and Siemans
to find solutions. Collaborate with the project manager to ensure project milestones are met and quality control reports to management. Bachelor's degree in engineering, construction management, or a related field example. Proficient in MS Office and project management software. Experience in commissioning phase of