database-related issues. Ensure that all database systems are secure, reliable, and compliant with industry standards
solutions Update digital certificates and patch security vulnerabilities Uphold a high standard of cybersecurity ways to reduce complexity Effective stakeholder management and communication skills Experience working in
System Integration security tests including recording of results and change management (transport) activities
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in in Conducting Unit tests, Integration tests and Security tests 3 years' experience working with various
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & KPIs to upper management ( Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in in Conducting Unit tests, Integration tests and Security tests 3 years' experience working with various
external providers, vendors and end-users. Treat security as a first-class citizen Work closely with stakeholders with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting
Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver a stable and sustainable level of first level IT support Manage transformation within the IT Service Desk relating (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project Management Service Desk Methodology Provider / Contract Management – SLAs and KPIs Technical experience with Data
Our client requires the services of a E2E Manager (Expert) – Midrand/Menlyn/Rosslyn/Home Office rotation processes, in particular Compliance & Risk Management based on ServiceNow Governance, Risk und Compliance and experience: Be responsible for the IAM Risk Management application IRMA implemented in the ServiceNow usage of the implemented functionality. Design and manage process of IAM risks (e.g., access risks) and the advise in processes in the area of IAM compliance management and explain the necessity of principles of need
(Change Management) tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets resolve IM (Incident Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational (Required) Project Management experience and / or certification (Advantageous) Solution Manager experience (Advantageous) Azure or AWS Incident Management (IM), Change Management (CM), Problem Management (PM) ITIL process knowledge
documents including Design Package Submission and Management Plans for the project. Relevant administrative enviroment. Proven experience with Electronic Document Management System {EDMS} Strong IT skills in MS Office e systems on projects and knowledge of the interface management with vendors will be required.