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Partner with customers to define business needs and elicit business requirements Produce artifacts that accurately depict customer needs for product implementation such as business requirements and process flow diagrams Facilitate requirements and design discussions Provide research and analysis in
Store is looking for a professional and passionate service-orientated representative who will foster positive customer, by answering queries, providing exemplary service and adapting your approach depending on individual timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal is an advantage. High attention to detail and service-orientated. Comfortable working in a fast-paced
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational efficiency and customer satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions and satisfaction. Roles and Responsibilities: Driving s
an Automotive Service Advisor. • Greet customers and offer excellent customer service • Handle and resolve about service changes or car pick up times • Explaining Repairs to customers • Writing service orders experience • Must have working experience as a Service Advisor • Must have working experience as a Warranty
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
Data Management and Valuation Analyst: Banking: 5 months fixed term contract
You innovative and constantly look for ways to take the service levels to an exceptional state
Technology Specialist: Enterprise Rules: POCLAC: Banking: 1 Year FTC
The invitation is for
Senior Java Spring Developers: Banking: 1 Year FTC
The call is for exceptional exceptional individuals to build Java Integration services and applications using the Client’s Framework with solving interesting technical challenges in a Banking environment. Be involved in all aspects of development related integration protocols (e.g. Web Services (SOAP/XML), REST & JSON, and MQ) Architectures and related integration protocols (e.g. Web Services), as well as the related security requirements/models