manufacturing industry Sectors. Must have inbound and outbound sales experience. Permanent position in
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
position The successful candidate will conduct outbound sales calls, present products and services effectively must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
position The successful candidate will conduct outbound sales calls, present products and services effectively must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Financial industry is currently looking for a Call Centre Insurance Sales Agent , in Johannesburg East Must be able to sell and bring in new business. Call Centre or Telesales work experience minimum of 2 - 3
with extensive in-bound and customer relations call centre experience to join their team. Must be fluent