Testing, Inspection and Certification. The call centre agent will support the business developer by securing Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Testing, Inspection and Certification. The call centre agent will support the business developer by securing Selling & Closing technics Matric 1 year call centre or related industry experience. Teamwork &
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)