company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: between a customer and the relevant internal department. The target is to ensure excellent service standards efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry communicator with negotiation skills Excellent customer service skills, written, verbal communication and
energy industry. Is seeking an Office & Customer service coordinator to join their dynamic team. Booking filing system Handling customer queries Previous experience in a customer service or office administration
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
locations within the service standards agreed with the Customer. Supervise all Customer facing communication case of service quality deviations including follow-up and problem resolution. Supervise Customers profitability manner. Ensure booking request details against customer agreement and current market conditions are provided Ensure that the handover process to Operations and Customs Department is followed – as applicable. Ensure shipment and Customer overall profitability and derive measures to improve it. Ensure Customer operational
70's Assist with customs queries and similar related customs matters Handle customs stops and bookings of basic registration Sufficient knowledge of customs tariff is required Sufficient knowledge of quality controlling is required Sufficient knowledge of Customs and Excise Act is required Frame refunds and drawbacks Completion of files for customs submission Quality control of files before customs submission Liaising with
Stellenbosch as a customer support specialist. You'll handle general customer service tasks, provide top-notch between customers as well as sales and claims teams. Responsibilities: Handle general customer service inquiries exceptional service and prioritise customer satisfaction. Serve as a liaison between customers and internal opportunities to upsell or cross-sell products/services. Requirements: Senior Matric Certificate; additional qualifications are a plus. 2-4 years in client services, customer care, or related fields. Industry familiarity
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
Stellenbosch as a customer support specialist. You'll handle general customer service tasks, provide top-notch between customers as well as sales and claims teams. Responsibilities: Handle general customer service inquiries exceptional service and prioritise customer satisfaction. Serve as a liaison between customers and internal opportunities to upsell or cross-sell products/services. Requirements: Senior Matric Certificate; additional qualifications are a plus. 2-4 years in client services, customer care, or related fields. Industry familiarity
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
looking for a suitably qualified and experienced Customer Support Agent or Call Centre Agent to join our Performance Areas a) Customer Service Excellence Handling inbound and outbound customer calls professionally information about insurance products and services Resolve customers inquiries and basic complaints efficiently high levels of customer satisfaction and engagement. b) Policy Support Assist customers with policy-related policy-related queries, renewals and amendments Guide customers through the claims process c) Communication Skills