We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
aim to bring new and innovative travel products, services, technology platforms and companies, growing these
suitably qualified candidate into the position of Call Centre Agent . This position is based at Lancet Head handling inbound and outbound calls or other forms of communication from customers assisting and providing and excellent customer Service. Key Responsibilities: -Receives and makes telephone calls to Clients regarding regarding any queries to ensure customer satisfaction at all times. -Identify and escalate priority issues/ dissatisfied customers and provide solutions to increase customer satisfaction and customer retention.
through phone calls. These leads have expressed some level of interest in our products or services due to the Presenting products/services : You will be responsible for presenting our products or services to the referred
experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Inbound Call Centre We are currently seeking enthusiastic individuals to join us as Customer Service Representatives inbound call centre. As a member of our team, you will have the opportunity to assist customers with inquiries exceptional service with each interaction. Key Responsibilities: - Answering incoming calls from customers in assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively effectively - Documenting customer interactions accurately in our system - Collaborating with team members to