Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback Develop and implement strategies to achieve the call centre's goals and objectives. >> Team KPIs required Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting
expansion we are looking for a Call Centre Manager that has specialised in Banking Collections. We are a law Requirements: Matric 3-5 years call centre management experience in a bank collections environment. Able
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum administrative functions of staff members in the call centre; Assist with reports and assessments; Assist requirements. Ability to handle pressure & strong in admin Ability to handle difficult clients/debtors. Speak
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Executive for growth Map and continuously review call centre and operational processes to identify untapped qualification At least 10 years in- and outbound call centre sales, customer service and staff management
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency and implementation of collection strategies in the Bank Department. · Ensuring that collection strategies administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist requirements. · Ability to handle pressure & strong in admin · Ability to handle difficult clients/debtors. ·
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose servicing for Bank. Our customer promise is to deliver excellent customer services within the banking industry dealt with. We are the first point of contact for Bank customers, taking inbound calls for, amongst other to different banking accounts. To deliver excellent customer services within the banking industry to satisfy