To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
want to hear from you Minimum Requirements: Matric. Call Center or Telesales work experience (1 to 3 years)
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, of updating and making notes on various systems Assist with request & reporting on an administrative
candidate will be responsible for effectively assisting customers over the phone with both general and Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails system Assist with merchant queries telephically Assist with billing and settlement queries Assist with
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Financial - assist with the control of turnover, expenses, profitability, Budgets etc. to meet or improve regional business plan. Sales & Marketing - assist with forecasting, machine sales, budgets maintaining improving market share. Customer After Sales Service - assist with customer liaison, handling of queries, problem
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial