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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes working particulars Flexibility and adaptability to work shifts, including evenings, weekends, and holidays, according
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes working particulars Flexibility and adaptability to work shifts, including evenings, weekends, and holidays, according
equipment and machinery as needed throughout your shift either manually or with the proper and safe use Ensure proper housekeeping, clean up at the end of shift to make sure your job site remains well-organized
the Food Industry
purposes. Junior position Working hours (Shift Work): 8-hour shifts (06:00 - 14:00 x 2, 14:00 - 22:00 x 2