of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Purpose: A global finance service company is seeking a Head Job Architecture, Organisation Design and SWP who
Large corporate client with Head Office based in Durban has a need for a Head of Enterprise Systems Responsible
Head of Telesales - Kwazulu Natal We're on the hunt for a Head of Telesales Are you passionate about business? If so, we're eager to learn more about you As Head of Telesales you will lead and drive the growth Marketing) Experience in a leadership role in a BPO/Call Centre Proven track record in leading a Large Team (200
reserve near Hluhluwe is looking for an experienced Head Chef. Experience required: Experience in the service for Guests This is a live-in position. The post Head Chef Hluhluwe appeared first on freerecruit.co.za
Must reside or looking to relocate to the coast • CA or similar professional qualification with post-graduate qualification in accounting or finance with a Credible history in the business financial partner's spac RESPONSIBILITIES AND ACCOUNTABILITIES • Manage a team of financial professionals d
Road mapping and implementing technology as a service Transformation and delivery of technology within the business Building a technology shared service maturity considering service compliance and service cost management Managing risk, performance, and investment decisions, to drive increased operat
financial and administrative to support to the business heads. Travel within South Africa may be required of the