3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking to all details Corresponding with third party service suppliers for any event as required Run tests to
savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction at every touchpoint This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their This role brings the customer engagement to life and requires strong customer interfacing ablities coupled Your duties include: Ensuring the showroom floor customer experience is at its optimal through daily and are floor ready Monitoring the delivery board, customer care Whatsapp groups and delivery emails to ensure
Work directly with customs in country as well as companies, partners and agents to process client's shipments process on each shipment and directly managing the customs clearance, license/permit applications and delivery relationships with various stakeholders, such as customs officials and company partners Analytical, research
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their Ensures a competitive culture in which every customer demographic is included, communicated and we see and effective communication tools to ensure all customers are engaged. Ensure all leads qualified from social etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
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Reference: CAW005942-LH-1 Customer Activation Specialist - Sandton - Johannesburg Our client within the Industry located in Sandton is looking to employ a Customer Activation Specialist to join their team. The CRM. Ensure a competitive culture in which every customer demographic is included, communicated and we see initiatives. Requirements: Grade 12 is essential Customer facing certification or diploma advantageous Minimum Minimum 2 years working experience in the customer service or sales industry Deadline driven - ability
3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking to all details Corresponding with third party service suppliers for any event as required Run tests to