Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please
Full-Time hours
Health, Medical and related
and enquiries in consultation with the Specialist Health Care Advisor.
and enquiries in consultation with the Specialist Health Care Advisor.
ities:
Summary of Responsibilities: Attend to incoming calls from healthcare service providers and members/ beneficiaries application of standard predictable within a telephone call. Strict adherence to benefits, scheme rules, clinical and written communication capability within a call centre environment (will be tested) Computer literate
product development team (including contextual discovery, experience mapping, diary studies, early stage
listing Key Competencies: Know and understand Discovery ( www.discovery.co.za ) products and processes
listing Key Competencies: Know and understand Discovery ( www.discovery.co.za ) products and processes